ACKNOWLEDGeMENT OF COUNTRY

We acknowledge and pay our respects to the traditional custodians of the lands

across Australia, past, present, and emerging. We recognise their deep and

continuing connection to the land, waters, and culture, and we honor the Elders,

past, and emerging, for their custodianship and stewardship of these lands

throughout generations.

Confidentiality statement

At AUX VA Studio, we are committed to maintaining the highest standards of

confidentiality and data protection. The trust you place in us is paramount, and we

take our responsibility to safeguard your information very seriously.

our commitment to Confidentiality

1. Protection of Information: All client information, including personal details, business data, and any other sensitive information shared with us, is treated as strictly confidential. We implement robust security measures to ensure that your information is protected against unauthorised access, disclosure, alteration, or destruction.

2. Restricted Access: Access to your confidential information is restricted to authorised personnel only. Our team members are bound by strict confidentiality agreements and are trained to handle your data with the utmost care and integrity.

3. Use of Information: The information you provide to AUX VA Studio is used solely for the purpose of delivering our Virtual Assistant services to you. We do not share, sell, or disclose your information to any third parties without your explicit consent, except as required by law.

4. Data Security: We utilise advanced security protocols and technologies to safeguard your data. Our systems are regularly updated and monitored to protect against potential threats.

5. Transparency and Accountability: We are transparent about our data collection, usage,and protection practices. If you have any questions or concerns about how your information is handled, we encourage you to contact us directly. We are committed to addressing any issues promptly and effectively.

Scope of Confidentiality

This Confidentiality Statement applies to all clients and partners of AUX VA Studio.

It encompasses all forms of information, including but not limited to, verbal, written,

and electronic communications.

Thank you for entrusting AUX VA Studio with your confidential information. We are

dedicated to providing you with exceptional service while ensuring your privacy and

security.

Cybersecurity Statement

Introduction

At AUX VA Studio, we prioritise the security and privacy of our clients' data. Our commitment to maintaining the highest standards of cybersecurity ensures that we employ robust measures to protect against potential threats. This statement outlines the steps we take to safeguard your information and clarifies our stance on liability in the event of security breaches.

Security Measures

1.     OAuth Coded Links:

We use OAuth (Open Authorisation) coded links to securely manage access permissions and ensure that only authorised users can access specific resources.

2.     Consistent Software Updates:

Our team continuously monitors and updates our software to patch vulnerabilities and enhance security. This proactive approach helps us stay ahead of emerging threats.

3.     Two-Factor Authentication (2FA):

We implement two-factor authentication for all client accounts, adding an extra layer of security. This ensures that even if a password is compromised, unauthorised access is prevented.

4.     Comprehensive Password Management:

We enforce strict password policies, including the use of complex and unique passwords. Additionally, we use secure password management tools to store and handle credentials safely.

Client Responsibilities

While AUX VA Studio takes extensive measures to protect your data, cybersecurity is a shared responsibility. We urge our clients to adopt the following practices to further enhance security:

1.     Strong Passwords:

Use strong, unique passwords for all accounts associated with our services and avoid reusing passwords across multiple platforms.

2.     Regular Updates:

Ensure that your devices and software are regularly updated to protect against known vulnerabilities.

3.     Awareness and Vigilance:

Be cautious of phishing attempts and other social engineering attacks. Always verify the authenticity of communications and links before sharing sensitive information.

4.     Secure Connections:

Use secure networks and connections when accessing our services. Avoid using public or unsecured Wi-Fi for sensitive transactions.

Limitation of Liability

Despite our best efforts to implement and maintain stringent security measures, it is important to acknowledge that no system can be entirely immune to cyber threats. Therefore, AUX VA Studio cannot be held accountable for any security breaches, hacks, or unauthorised access that may occur despite our diligent efforts.

By using our services, you agree to the following terms:

1.     Acknowledgment of Risk:

You acknowledge that there are inherent risks associated with digital services and that AUX VA Studio cannot guarantee absolute protection against cyber threats.

2.     Indemnification:

You agree to indemnify and hold harmless AUX VA Studio, its employees, and affiliates from any claims, damages, or losses resulting from security breaches or unauthorised access to your data.

3.     No Warranties:

AUX VA Studio disclaims any warranties, express or implied, regarding the security of our services. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Conclusion

AUX VA Studio is dedicated to providing a secure and reliable virtual assistance service. We continuously strive to enhance our cybersecurity practices and encourage our clients to take proactive steps to protect their data. While we cannot assume liability for cyber threats beyond our control, we remain committed to transparency, security, and trust in all our interactions with clients.

For any questions or concerns regarding this cybersecurity statement, please contact our support team at AUXVAStudio@outlook.com

Diversity and Inclusion Statement

At AUX VA Studio, we believe that diversity and inclusion are fundamental to our success and growth. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. Our commitment to diversity and inclusion is reflected in the following principles:

• Inclusive Workplace: We strive to create a workplace that welcomes individuals from all backgrounds, cultures, and identities. We celebrate diversity and recognise that it enhances our creativity and innovation.

• Equal Opportunity: We are committed to providing equal opportunities for all employees and freelancers, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. Our hiring, promotion, and development practices are designed to ensure fairness and equity.

• Supportive Culture: We cultivate a supportive culture where everyone feels safe to express themselves and contribute. We actively promote open dialogue, mutual respect, and understanding among our team members.

• Continuous Improvement: We continuously seek to improve our diversity and inclusion practices through ongoing training, feedback, and reflection. We are committed to learning and growing as an organisation to better serve our diverse clientele and community.

By embracing diversity and fostering an inclusive environment, AUX VA Studio aims to build a stronger, more innovative, and compassionate organisation that reflects the richness of the communities we serve.

Ethical Business Statement

At AUX VA Studio, we are dedicated to conducting our business with the highest standards of integrity and ethics. Our commitment to ethical business practices is foundational to everything we do and is reflected in the following principles:

• Transparency: We ensure transparent pricing and clear communication. Our clients always know what to expect, with no hidden fees or surprises.

• Honest Advertising: We represent our services truthfully, providing accurate and reliable information. Our marketing practices are honest and straightforward, fostering trust with our clients.

• Respect and Fairness: We treat all clients, employees, and freelancers with respect and fairness. Our policies promote equal opportunities and prohibit discrimination and harassment in any form.

• Confidentiality: We maintain the highest standards of confidentiality and data protection. Our clients' information is safeguarded with utmost care and diligence.

• Sustainability: We are committed to sustainable practices that minimise our environmental impact. Our operations are designed to be eco-friendly and socially responsible. To exemplify this, the AUX VA Studio leverages cloud-based systems to power our virtual assistants, reducing the need for physical servers. Our use of optimised cloud data centres ensures efficient resource use and supports sustainability, helping minimise energy consumption and our environmental footprint.

By adhering to these principles, AUX VA Studio aims to build lasting, trust-based relationships and make a positive impact in the virtual assistance industry. We are committed to ethical excellence and dedicated to fostering a culture of integrity, respect, and responsibility.

By purchasing our services, clients confirm their agreement to all policies listed on our website.